Our servers connect to the Internet through multiple redundant connections
provided by some of the largest backbone providers in the world
ensuring data delivery to the end user in the fastest, most efficient
manner possible. We guarantee 99.9% uptime by utilizing redundant
connections and data centers.
Our network utilizes Border Gate Protocol (BGP4). BGP4 protocol is
the standard that allows for routing of packets of information sent
out from our network, thus creating a truly redundant network by routing
traffic over the most efficient route possible. Due to our redundant
entirely switched Cisco powered network, data is automatically redirected
through another route in the event of a router failure. Should one
of our backbone providers fail, packets are automatically redirected
through another one.
We installed top-of-the-line Cisco Systems backbone grade routers
on the core layer and Layer 3 switching on the distribution layer
providing superior segmentation and increased bandwidth across the
backbone. Each server is connected to its own switched 100Mbps port
reducing congestion. This configuration provides maximum uptime
in the event one of our providers faces an outage. Bandwidth utilization
is continuously monitored, allowing us to accommodate even the largest
It is a misconception that the amount of bandwidth (size of the
pipes that carry the data) differentiate web hosting companies.
But in reality it is not the size of the pipe that matters, it is
the utilization levels that do matter. We have multiple redundant
connections which allow us to guarantee customers a maximum of 60
per cent capacity utilization at peak times and an average of 40
per cent utilization across our network.
In addition to our multi-homed connections, our company performs
24/7 network monitoring through our Network Operations Centers (NOCs)
located in the US. Our NOCs monitor the HTTP port, and conduct Ping
tests every 5 minutes to determine if the servers are active. In
the event that a port is unreachable, an email is sent to every
member of our technical staff. Additionally, the NOCs provide our
engineers with real-time status, notification and forecasting of
network events. Our data centers are monitored 24/7 by highly qualified
network engineers and administrators.
Our telco-grade data centers provide the physical environment and
world-class infrastructure necessary to keep your servers up and
running 24 hours a day, 7 days a week.
Our facilities offer the widest range of physical security features
including state-of-the-art smoke detection, HVAC (Heating Ventilation
Air Conditioning) and fire suppression systems, and 24x7 secured
access. Within these facilities, we are able to deliver the highest
levels of reliability through redundant connections to multiple
providers, fully redundant power on the premises and backup generators.
Plus, our data center is staffed 24/7/365 with highly trained personnel
proficient in networking, internet security and system administration
ensuring 99.9% uptime, exceptional levels of service, quality, security
and network reliability.
Redundant Power Systems
Our data center receives over 1800 Kw of power through
secure underground cables. Redundant instantaneous failover provides
all equipment with uninterrupted power supply through battery backups.
For extended outages, a pair of onsite 1250 Kw diesel generators
provide backup power.